HCM Solutions Consultant

Denver, CO

SyncHR is a rapidly growing technology company in the HCM space. We have innovative SaaS solutions that cover Recruiting, Core HR, Benefits Administration, Payroll, Time and Talent Management.

About The Opportunity

As a key contributor to our Solution Consulting team, you’ll serve as a product and technical champion to discover customer needs and demonstrate SyncHR solutions and value proposition. Working with the Sales team, you’ll help acquire new customers, expand relationships, and drive revenue growth. You’ll build breadth and depth of knowledge in Human Capital Management solutions and will be instrumental in helping institutions visualize themselves delivering value using our solutions by passionately positioning SyncHR as the solution to drive employee success.

Where you will make an impact

● Understand the unique needs of our enterprise prospects, identify the right solution and communicate the value these bring to their organizations through remote and onsite demonstrations

● Participate in strategy and discovery calls that build relationships and acquire a deep knowledge of prospective customer business issues and processes by asking strategic questions to form an understanding of pain points, redundancies, process gaps, and perceived value

● Build credibility with staff  and key decision-makers as a subject matter and solution expert

● Prepare tailored demonstrations and solution sets that map to the customer’s needs based on discovery findings, and research

● Develop scripts and demonstration stories that align with customer prioritized needs

● Deliver solution demonstrations and presentations that map to customer needs and aligns to the team's sales strategy and approach

● Must be able to clearly articulate specific needs to internal technical resources when reports, analytics, workflows, or other new, customer-specific items are required

● Assist in the production of content to the library of internal and customer-facing recorded demonstrations and other resources

● Create and maintain demonstration materials such as PowerPoint presentations, Google slides, documents and other tools

● Manage, build and maintain key cyclical business processes within the demonstration environment

● Serve as a key internal resource in educating the Sales division on product updates

● Maintain industry and product knowledge

● Must cross-train on other solutions as deemed appropriate by management to broaden skills and solution coverage for the solution consulting team

● Will serve as an active member and subject matter expert as to internal product team committees

● Represent SyncHR at industry and user group meetings, and conferences

● Other duties as necessary

What You Will Bring

● Bachelor’s degree preferred

● Minimum of 5 years of experience in payroll, human resources or benefit administration or related sales experience in human capital management. Preferably with experience in a pre-sales environment

● Demonstrated understanding of current industry trends and issues in human capital management

● Strong verbal, written, and presentation skills

● Passion for presenting solutions to critical business issues and problems

● Able to articulate and logically communicate concepts both technically and functionally

● Able to prioritize the work and possess strong project management skills

● Able to meet deadlines, follow up on commitments, and take action as needed